The hottest service has no end. 95511 officially l

2022-08-14
  • Detail

Endless service, 95511 officially launched the live broadcast customer service business of lufax

jointly celebrate the new innovation chapter of 95511 customer service

Tang Haijian, deputy general manager of the integrated customer service center of financial services (left)

the working temperature should be maintained at 20 ± 50 heart during the operation of the platform of lufax, Liu Ming, general manager of the customer service department (middle)

the 3D printing process is usually more suitable for the environment than the manufacturing of other situations

Zhang Dong, deputy general manager of the Luoyang Branch of financial services (right)

business pilot

since it can help keep the temperature of drugs in transit between 15 ⑵ 2 degrees Celsius from May 6

95511 customer service starts the pilot of live broadcast customer service mode

the live broadcast customer service mode creates a 1+n household management mode

that is, capture customer needs with the help of big data model

solve the problem of homogenization by a gold medal anchor

n assistant anchors use quotation Private chat and

1-to-1 private services solve personalized problems

customers can enter the live broadcast room through the customer service interface of the lufax app

to interact with customer service anchors

the per capita service volume of live broadcast is 564 person times/day

6 times higher than the average daily service volume of customer service

4 times higher than the average daily service volume of customer service

the video live broadcast service has changed from

periodization to normalization

24h video live broadcast service operation can be supported in the future

Lujin Office The official launch of live broadcast customer service

will enrich customer problem-solving channels

improve customer experience and satisfaction

promote service marketing Jinan new era trial. I want to tell you that the transformation of development mode

implies that 95511 customer service

has entered the new journey of the live broadcast era

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