Implementation and customization of e-commerce sys

2022-08-23
  • Detail

The implementation and customization of manufacturing e-commerce system

the software system of e-commerce not only provides enterprises with an Internet based management tool, but also improves the management level of enterprises. It can help enterprises eliminate many disadvantages in the process of manual business processing

with the continuous development of e-commerce, some traditional production-oriented, manufacturing and processing enterprises gradually recognize the role of e-commerce in modern enterprise marketing, and begin or prepare to build their own e-commerce platform

different from pure trading and sales companies, production, manufacturing and processing enterprises are far more complex than the former in terms of business links and the complexity of each link. Therefore, it is difficult to meet the requirements of these enterprises if they want to complete only simple front-end transactions through the business portal

therefore, various e-commerce software manufacturers and service providers have put forward the implementation concept of "customer-centric"

customer-centric personalized customization

how to understand the meaning of customer-centric? There should be two understandings: first, for software suppliers, they should focus on the enterprises that apply e-commerce solutions and configure e-commerce function modules according to the business needs of the enterprises; Second, for enterprises, the production is centered on consumers or enterprises' customers and on meeting customers' needs

the enterprise itself has its own personality. The enterprise's e-commerce solutions must be customer-centric and customized, but this kind of customization, the bank said, has gone beyond the concept of "customer-centric" in the early stage of enterprise informatization. We are looking forward to the rapid realization of e-commerce, but if we want to send a group of people to the enterprise to develop step by step like ERP, first, the time is not allowed, and second, the provider of e-commerce solutions will not do it

under the guidance of the integrated design idea, the basic functional modules are divided into sub modules, so that each functional module can be disassembled in a building block manner. In this way, different functional modules can be selected for different enterprises, and their own e-commerce platform can be quickly built. When building a customer-centric enterprise e-commerce platform, as the provider of customers and solutions, software suppliers must adhere to the principle of three steps and four items. The so-called "three steps" refer to: management consulting, establishing plans, and implementing services. The so-called "four items" refer to the four consulting services that software companies must provide to enterprises, including direction, method, type selection guidance and implementation services

management consulting can't be despised

for management consulting, many enterprises take it lightly and think that "e-commerce is not to buy software? It's no different from using equipment. Enterprises can buy it if they think it's appropriate, even if it's not appropriate." In fact, it is far from enough to understand e-commerce as a set of software

the software system of e-commerce not only provides an Internet based management tool for enterprises, but also improves the management level of enterprises. It can help enterprises eliminate many disadvantages existing in the process of manual business processing, such as lack of customer resources, long and small release cycle of product information, long production planning cycle and inability to adapt to the rapidly changing market demand Sales channels and material supply channels are not unblocked

management consultation is like seeing a doctor in a hospital. We can only treat the disease after we ask an expert doctor to diagnose and confirm the condition and cause of the disease, what drugs to use, and what treatment measures to take, etc. Excellent management consulting experts will conduct comprehensive research on the enterprise, make a detailed analysis of the existing problems of the enterprise, summarize the management advantages of the enterprise, eliminate the rough and extract the best, develop the strengths and avoid the weaknesses, and establish the overall plan of enterprise e-commerce according to the development plan of the enterprise. Then it analyzes the conditions that have been met and the lack of conditions to achieve the planning goals, and what problems can be solved by e-commerce. Find out the bottleneck of enterprise development, and take this as the starting point to build an enterprise's e-commerce with personality and characteristics

therefore, when building a personalized e-commerce platform, enterprises must invite management experts from professional consulting companies or software companies to make a comprehensive consultation and diagnosis for the enterprise first, and then choose software, diagnose first, and then buy drugs

an excellent e-commerce platform depends not only on excellent products, but also on comprehensive management consulting in the early stage. Experts from consulting companies or software companies can provide consulting services for enterprises from investment analysis, decision-making consulting, risk analysis and risk avoidance consulting, so as to determine the direction of enterprise development of e-commerce. Consulting experts will comprehensively analyze the scale, industry characteristics, business characteristics, etc. of the enterprise, tailor it for the enterprise, and help the enterprise choose the appropriate application system, database platform, hardware platform and other technical architecture

refine the plan to explore the value chain

enterprises need to involve many specific software when building their own e-commerce platform, such as enterprise resource planning ERP, manufacturing data management PDM, computer-aided design CAD, computer-aided process CAPP and so on. As a part of enterprise e-commerce system, these software must be able to realize data sharing and information transmission between various software systems. Therefore, system integration is the guarantee for enterprises to finally realize e-commerce

as far as e-commerce is concerned, the test platform is a layman for most enterprises, and experts are needed to give advice. This is the expertise of professional software companies and consulting companies. Powerful software companies know software best and are professional designers and architects of e-commerce solutions. Have the ability and obligation to provide comprehensive implementation services for enterprises

the software system requirements include the system management group with office automation software OA as the core, the smoke production of PP samples containing FP ⑵ 000 series flame retardants has decreased by 99%, the supply chain management components with purchase, sales and inventory and customer service centers as the core, the financial management components with accounting, statements and cost accounting as the core, and the production planning, workshop management, tooling and die management, engineering management, quality management The production management group with equipment management as the core, the business intelligence and decision support components with data warehouse and decision support as the core, the enterprise portal components with information portal and transaction portal as the core, and other business components such as human resource management, scientific research management, logistics management, finally form a comprehensive product portfolio of enterprise electronic management solutions

in terms of technical structure, e-commerce system should be open, and its functions can be freely combined and tailored. Each subsystem/module is divided into three levels: basic, advanced and industry. The basic layer provides the basic operating procedures of business function modules, the high-level layer provides some optional deepening functions of each business module, and the industry layer provides some special demand functions with obvious industry characteristics. It is worth noting that the difference between these three levels lies not only in the amount of information, but also in a large number of information processing methods

e-commerce is still highly technical for enterprises, so the implementation of services is particularly important. Behind the different types of products and services provided by enterprises is its enterprise management norms. 2. Press the "detection" key, and the core of enterprise management is the enterprise's own "values"

enterprises realize their own value by providing products and services to exchange with society. In many links of realizing the exchange with the society, including the exchange of various businesses and affairs inside and outside the enterprise, the "value chain" that helps the enterprise to successfully realize value runs through. The process of successfully implementing e-commerce is to help enterprise users effectively explore and carry forward the "value chain"

from the perspective of implementation strategy, the implementation of e-commerce scheme can be carried out step by step according to the following steps:

1. Both parties establish a project leading group to conduct a comprehensive demand survey of the enterprise

2. Formulate solutions that reflect the personalized characteristics of the enterprise, confirm the solutions by both parties, and train the middle and senior leaders of the enterprise on management concepts

3. Install software and provide implementation guidance

4. According to the problems and needs in the preliminary operation, carry out secondary development and phased acceptance until the final acceptance of the project

at the beginning of the project, first hold a mobilization meeting of the whole staff, divide the whole project into several small projects, assign everyone to each small project, clarify the completion time and acceptance criteria, and conduct regular assessment. Make sure everyone has pressure, everyone has pressure. (end)

Copyright © 2011 JIN SHI